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Yes, Rolls-Royce offers roadside assistance to its owners, as part of the warranty package and a value-added service. This service is designed to provide peace of mind to owners in the event of a breakdown or emergency, ensuring they are never left stranded.

Key Features of Rolls-Royce Roadside Assistance:

  1. 24/7 Global Coverage:
    • Rolls-Royce provides round-the-clock roadside assistance, available 24 hours a day, 7 days a week. Whether you are in your home country or traveling abroad, assistance is available to ensure you are never without help in case of a vehicle issue.
    • The service is global, so no matter where you are, you can expect Rolls-Royce’s support network to assist you in the event of a breakdown or emergency.
  2. Towing and Recovery:
    • If your Rolls-Royce cannot be repaired at the roadside, the roadside assistance service includes towing to the nearest Rolls-Royce authorized service center or to a location of your choice.
    • The vehicle will be transported safely to ensure that no further damage occurs and that it can receive the necessary repairs.
  3. Flat Tire Assistance:
    • If you experience a flat tire, Rolls-Royce roadside assistance can help with tire changes or arrange for the tire to be repaired or replaced.
    • Some models come with run-flat tires, meaning you may be able to drive a limited distance even with a flat tire, but the roadside service will still be available to assist you.
  4. Battery Jumpstart:
    • If your vehicle battery runs out of charge, Rolls-Royce roadside assistance can provide a jumpstart to get you back on the road.
    • In cases where the battery is faulty and needs replacing, the service may arrange for a new battery or direct you to the nearest authorized service center.
  5. Lockout Assistance:
    • If you accidentally lock your keys inside the car or misplace them, Rolls-Royce roadside assistance can arrange for a locksmith to help you gain access to your vehicle.
    • If necessary, they will also help you get a replacement key or arrange access to the car.
  6. Fuel Delivery:
    • In the event that you run out of fuel, Rolls-Royce will send a service vehicle with a fuel delivery to your location, allowing you to continue your journey without the need to walk to the nearest gas station.
  7. Emergency Mechanical Assistance:
    • If your Rolls-Royce experiences minor mechanical issues that can be repaired at the roadside, assistance will be provided to get the car back on the road.
    • In cases where the issue is more serious and cannot be fixed immediately, the car will be towed to a service center for more extensive repairs.
  8. Concierge Services:
    • Rolls-Royce’s roadside assistance may also include concierge services, offering help with finding nearby accommodations, arranging for a rental car, or organizing transport if you’re stranded due to a breakdown or emergency.
  9. No Cost for Roadside Assistance:
    • Roadside assistance is typically included as part of the warranty or service package for new Rolls-Royce vehicles. This means there is generally no additional cost for the service during the coverage period, giving owners peace of mind without worrying about extra charges in case of emergencies.

How to Access Rolls-Royce Roadside Assistance:

  • Rolls-Royce owners can access roadside assistance by calling the designated Rolls-Royce emergency hotline or contacting the local Rolls-Royce service center for help.
  • The contact number is typically provided in the vehicle’s owner’s manual, or owners may also have the number stored in their Rolls-Royce mobile app or driver’s portal.

Conclusion:

Rolls-Royce’s roadside assistance service is a premium offering that provides comprehensive support to owners in the event of a breakdown, flat tire, battery failure, lockout, or other emergencies. With 24/7 global coverage, towing, fuel delivery, and concierge services, Rolls-Royce ensures that its owners receive the highest level of service and assistance, no matter where they are. This service is typically included as part of the warranty package for new vehicles, giving Rolls-Royce owners added confidence and peace of mind.

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