Rolls-Royce offers a range of exclusive services to its owners, ensuring that their experience with the brand goes far beyond the acquisition of a luxury vehicle. These services are designed to cater to the unique needs of Rolls-Royce owners, providing unparalleled personalization, convenience, and a level of luxury that matches the brand’s status. Some of the most exclusive services offered include:

1. Bespoke Personalization

• Bespoke Commissioning: Rolls-Royce owners have the opportunity to create a fully customized vehicle through the brand’s Bespoke Program. This service allows for complete personalization, from custom exterior colors and unique interior materials to personalized embroidery, monograms, and intricate details that reflect the owner’s individual style. Rolls-Royce’s team works closely with owners to bring their creative vision to life.
• Bespoke Coachbuilding: In select cases, Rolls-Royce offers coachbuilding services where the body of the vehicle is entirely redesigned according to the client’s preferences. This is a rare, highly exclusive service that further enhances the level of personalization possible for Rolls-Royce owners.

2. Dedicated Client Relationship Manager

• Rolls-Royce assigns each owner a Client Relationship Manager (CRM) who acts as a dedicated point of contact for all of the owner's needs. The CRM is available to assist with personalized service requests, from vehicle maintenance and customization to booking exclusive experiences, ensuring that the owner’s relationship with the brand is continually maintained and tailored to their preferences.

3. Rolls-Royce Concierge Service

• The Rolls-Royce Concierge Service provides 24/7 assistance for owners, ensuring that their every need is met, whether related to travel, dining, leisure, or entertainment. The service offers assistance with booking private jets, securing reservations at exclusive restaurants, arranging private events, and planning luxury vacations, making it an all-encompassing service for Rolls-Royce owners.

4. Exclusive Events and Experiences

• Rolls-Royce offers a range of invitation-only events, including private previews of new models, exclusive product launches, VIP galas, art exhibitions, and cultural experiences. These events give owners the chance to mingle with fellow high-net-worth individuals and maintain their connection to the Rolls-Royce community.
• The brand also organizes driving events, where owners can experience their vehicles on private tracks or in controlled environments, enhancing their connection with the car’s performance and craftsmanship.

5. Worldwide Service and Maintenance

• Rolls-Royce provides an elevated level of after-sales service. This includes services like collection and delivery for maintenance, where the car is picked up from the owner’s location and returned after servicing. Rolls-Royce’s Authorized Service Centers ensure that each vehicle is maintained according to the brand’s meticulous standards.
• Scheduled maintenance is handled with precision, ensuring the car remains in perfect condition throughout its life, while Rolls-Royce guarantees that service is carried out by highly trained professionals using genuine parts.

6. Rolls-Royce Motor Cars App

• The Rolls-Royce Motor Cars app provides owners with a convenient way to stay connected with their vehicle. Through the app, owners can manage vehicle settings, schedule maintenance, track their car’s condition, and even request roadside assistance.
• The app also enables owners to track their bespoke commission, offering real-time updates as their personalized vehicle is being crafted, reinforcing the connection to the brand and the bespoke process.

7. Rolls-Royce Spirit of Ecstasy Service

• Rolls-Royce owners can commission a Spirit of Ecstasy figurine that is custom designed to their liking. The figurine, which is an iconic symbol of the brand, can be personalized with special materials such as gold, platinum, or bespoke finishes, adding a unique, personal touch to their vehicle.

8. Luxury Travel Assistance

• Rolls-Royce’s Travel Concierge Service offers owners tailored travel arrangements. This includes arranging private jets, luxury yachts, and accommodation at exclusive resorts. Additionally, the concierge can arrange bespoke experiences such as private tours, cultural events, and personal chefs for vacations, ensuring that the owner's lifestyle is consistently luxurious and stress-free.

9. Private Factory Tours

• For those interested in the craftsmanship and engineering behind their vehicles, Rolls-Royce offers exclusive factory tours. These behind-the-scenes experiences allow owners to witness the meticulous process of creating a Rolls-Royce, from the assembly line to the final touches on their bespoke vehicle. This offers a deeper connection to the brand and a greater appreciation for its craftsmanship.

10. Rolls-Royce Private Events and Community

• Rolls-Royce creates an exclusive sense of community through owner’s clubs and private gatherings, offering owners opportunities to meet like-minded individuals. These gatherings include networking opportunities and exclusive events around the world, such as luxury car rallies, golf tournaments, and other VIP experiences.

11. Exclusive Ownership Benefits

• Rolls-Royce owners enjoy priority access to new vehicle models and bespoke features before they are made available to the general public. This includes private viewings of new launches and priority service bookings.
• The Rolls-Royce Heritage Collection offers owners access to rare, vintage, and special-edition models, including limited-edition variants of classic Rolls-Royce cars. This is an exclusive perk for those seeking to add a rare, historical car to their collection.

12. Customized Accessories

• Rolls-Royce offers a range of exclusive accessories designed to complement the brand’s vehicles, including custom luggage sets, unique interior designs, and luxurious exterior fittings. These accessories are crafted with the same attention to detail as the cars themselves, ensuring that everything from travel gear to car covers reflects the brand’s commitment to excellence.

13. Rolls-Royce Art Program

• Rolls-Royce owners can commission exclusive works of art to be created for their cars. This can include bespoke painting on the car’s exterior, intricate detailing of the interiors, or even customized sculptures. The brand has collaborated with artists and designers to create one-of-a-kind pieces that enhance the personal experience of owning a Rolls-Royce.

14. Continued Customization and Refurbishment

• Rolls-Royce offers owners the opportunity to continue customizing their vehicles even after the initial purchase. Whether it’s adding new bespoke features, upgrading the vehicle with the latest technology, or simply refreshing the car’s appearance, Rolls-Royce provides a continuous relationship with the owner to ensure that the vehicle remains in line with their evolving tastes.

Conclusion:

Rolls-Royce’s exclusive services go far beyond what is typically offered by luxury automakers, providing owners with a level of attention, personalization, and convenience that reflects the brand’s commitment to perfection. Whether it’s through bespoke commissions, dedicated concierge services, or invitations to exclusive events, Rolls-Royce ensures that the ownership experience remains unmatched in the world of luxury vehicles.