The ability to replace the AMG steering wheel under warranty depends on the specific circumstances and the type of warranty coverage you have. Here are the key factors to consider:
1. Manufacturer’s Warranty (New Vehicle Warranty)
- Defective Steering Wheel: If the steering wheel is defective due to manufacturing issues (e.g., malfunctioning buttons, airbag system problems, or other faults), it may be replaced under the new vehicle warranty. This warranty typically covers defects in materials and workmanship for a specific period (often 4 years or 50,000 miles, but this varies by country and manufacturer).
- No Damage from Misuse: If the steering wheel has been damaged due to accidental misuse, wear and tear, or modifications, this is unlikely to be covered under warranty.
2. Extended Warranty or Service Plan
- If you have an extended warranty or service plan, the terms of the agreement will dictate whether the AMG steering wheel can be replaced. Extended warranties often provide coverage beyond the standard manufacturer’s warranty but may have more limitations regarding cosmetic wear or certain non-mechanical parts.
3. Warranty Exclusions
- Cosmetic Damage: Cosmetic damage (e.g., scuffs, tears in the leather, or damage caused by neglect) is generally not covered by warranty. If the steering wheel’s appearance has deteriorated, this typically falls outside the scope of warranty coverage.
- Modification: If the AMG steering wheel was modified (e.g., rewrapped, customized, or fitted with non-original parts), this could void the warranty for the part itself, as well as any related components.
4. AMG vs Non-AMG Models
- If you upgraded a standard Mercedes-Benz steering wheel to an AMG steering wheel and it is causing issues, warranty coverage could be more complex. Warranty claims for aftermarket parts or modifications could be denied, especially if the installation was not done through an authorized Mercedes-Benz dealer.
5. Dealer Discretion
- Authorized Mercedes-Benz Dealership: If your steering wheel is under warranty and there's an issue covered by the terms, an authorized dealership may handle the replacement. They will follow the manufacturer’s guidelines to determine whether the issue qualifies for warranty coverage.
- Documentation and Proof: To increase your chances of warranty coverage, ensure you have all relevant documentation, such as proof of purchase and a service history showing that your vehicle was maintained according to Mercedes-Benz’s guidelines.
Conclusion:
The AMG steering wheel can be replaced under warranty if the cause is due to manufacturer defects and not user damage, wear and tear, or modifications. If the vehicle is within its warranty period, it’s best to consult with your Mercedes-Benz dealer to assess whether your situation qualifies for warranty coverage. If the issue is not covered, they can provide you with options for repair or replacement outside of warranty terms.